Policies

➤ We provide high-quality training services to meet learners’ needs.
➤ We foster strong industry-institute relationships for producing top-quality learners.
➤We continuously enhance our learning services to be globally competitive.
➤We ensure compliance with regulations and standards.
➤At IFSI, our commitment is to deliver exceptional quality training services on time

Integrated Fitness and Sports Institute (IFSI) needs to keep certain information about its employees, learners and other users to allow it to monitor performance, achievements, and health and safety, for example. It also needs to process information so that staff can be recruited and paid, courses organized and legal obligations to funding bodies and government complied with.
To comply with the law, information must be collected and used fairly, stored safely and not disclosed to any other person unlawfully. To do this, we comply with the Data Protection Principles, which are set out in the Data Protection Act 1998.
In summary, the data shall:
➤ Be obtained and processed fairly and lawfully and shall not be processed unless certain conditions are met.
➤ Be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with that purpose.
➤ Be adequate, relevant and not excessive for those purposes.
➤ Be accurate and keep up to date.
➤ Not be kept for longer than is necessary for that purpose.
➤ Be processed in accordance with the data subject’s rights.
➤ Be kept safe from unauthorized access, accidental loss or destruction.
➤Not be transferred to a country outside India, unless that country has equivalent levels of protection for personal data.

Policy Statement
Part 1: Statement of Intent
Integrated Fitness and Sports Institute (IFSI) is committed to providing a safe, clean & healthy workplace for all faculty & employees.
This is the health and safety policy statement of: Integrated Fitness and Sports Institute (IFSI)
Our health and safety policy is to:
➤ Prevent accidents and cases of work-related ill health
➤Manage health and safety risks in our workplace
➤Provide clear instructions and information, and adequate training, to ensure employees are competent to do their work
➤Provide personal protective equipment (whenever applicable)
➤Ensure safe handling and use of substances or equipment
➤ Provide and maintain safe workplace and equipment
➤Maintain safe and healthy working conditions
➤Implement emergency procedures, including evacuation in case of fire or other significant incident
➤ Review and revise this policy regularly
All employees should:
➤co-operate with supervisors and managers on health and safety matters;
➤take reasonable care of their own health and safety; and
➤report all health and safety concerns to an appropriate person.
Risk Management:
➤We will complete relevant risk assessments and take actions
➤ We will review risk assessments when working habits or conditions change
Training:
➤ We will give staff and subcontractors health and safety induction and provide appropriate training (including working with heavy equipment and electric safety).
➤ We will provide personal protective equipment (whenever necessary).
➤ We will make sure suitable arrangements are in place for employees who work remotely (whenever necessary).
Consultation:
We will consult staff routinely on health and safety matters as they arise and formally when we review health and safety.
Evacuation:
We will make sure escape routes are well signed and kept clear at all times.
Evacuation plans are tested from time to time and updated if necessary.

Integrated Fitness and Sports Institute (IFSI) is dedicated to encouraging a supportive and inclusive culture amongst the whole workforce. It is within our best interest to promote diversity and eliminate discrimination in the workplace.
Our aim is to ensure that all employees and job applicants are given equal opportunity and that our organisation is representative of all sections of society. Each employee will be respected and valued and able to give their best as a result.
This policy reinforces our commitment to providing equality and fairness to all in our employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, ethnic origin, colour, nationality, national origin, religion or belief, or sex and sexual orientation. We are opposed to all forms of unlawful and unfair discrimination.
All employees, no matter whether they are part-time, full-time, or temporary, will be treated fairly and with respect. When IFSI selects candidates for employment, promotion, training, or any other benefit, it will be on the basis of their aptitude and ability. All employees will be given help and encouragement to develop their full potential and utilise their unique talents. Therefore, the skills and resources of our organisation will be fully utilised and we will maximise the efficiency of our whole workforce.
Integrated Fitness and Sports Institute’s Commitments:
➤ To create an environment in which individual differences and the contributions of all team members are recognised and valued.
➤ To create a working environment that promotes dignity and respect for every employee.
➤ To not tolerate any form of intimidation, bullying, or harassment, and to discipline those that breach this policy.
➤ To make training, development, and progression opportunities available to all staff.
➤ To promote equality in the workplace, which IFSI believes is good management practice and makes sound business sense.
➤ To encourage anyone who feels they have been subject to discrimination to raise their concerns so we can apply corrective measures.
➤ To encourage employees to treat everyone with dignity and respect.
➤ To regularly review all our employment practices and procedures so that fairness is maintained at all times.

 IFSI will inform all employees that an equality and diversity policy is in operation and that they are obligated to comply with its requirements and promote fairness in the workplace. The policy will also be drawn to the attention of funding agencies, stakeholders, customers, learners, and job applicants.

 IFSI’s equality and diversity policy is fully supported by senior management and has been agreed with trade unions and/or employee representatives Our policy will be monitored and reviewed annually to ensure that equality and diversity is continually promoted in the workplace.

Refund Policy: It is common for educational institutions to have a “no refund policy” once a student has enrolled in a course or program. This means that if a student decides to withdraw from the course or program, they will not receive a refund of the fees paid. IFSI also follows this policy.
➤ Registration fee once paid is non refundable & non adjustable.
➤ After the course fee has been paid no request for refund /adjustment / transfer will be entertained under any circumstances.
Cancellation Policy: IFSI has got right to make changes/modify/cancel any terms and conditions.
Terms of Enrollment:
By enrolling in a course provided by Integrated Fitness & Sports Institute, you agree to be legally bound by the following terms and conditions (these “Terms and conditions of enrolment”).
A reference in these terms and conditions to “we,” “us” or “our” is a referred to by Integrated Fitness & Sports Institute.
In case of any assistance or clarification with any of the below points, you can reach to us sameer@ifsinstitute.com or call 08010189189.
➤Integrated Fitness & Sports Institute reserves rights of admission
➤ When enrolment form is signed by student, it is assumed that student must have read all the rules and regulations of institute.
➤ The terms of enrollment are legally binding when signed by the applicant and accepted by Integrated Fitness & Sports Institute.
Course Change:
You are not permitted to change your training course without a prior intimation through application letter. Training course modification demand could merely be approved for an upgrade; no downgrade demand will be approved, training course can be altered with additional fee will be imposed depending upon the chosen programme. If you have any inquiries or need to request a course change, please send an email to sameer@ifsinstitute.com.

Our Commitment:

➤ We handle complaints fairly and consistently, aiming for satisfactory resolutions.
➤ IFSI acknowledges complaints in writing and responds within a specific timeframe.
➤ We deal with complaints reasonably and sensitively, taking appropriate action.
➤ Complainants should notify us in writing within 4 weeks of the issue, raise concerns promptly with staff, and provide clear details.
➤ Allow us a reasonable time to address the matter, understanding circumstances beyond our control.
➤ Confidentiality is maintained, except in exceptional cases explained to the complainant

As part of our commitment to Equal Opportunities, we ensure access and individual learning support for all learners by making reasonable adjustments whenever possible.
We uphold human rights in relation to race relations, disability discrimination, and special educational needs. Our goal is to provide fair and equitable reasonable adjustments and special considerations for all learners in our programs, ensuring their access to training and assessment.
We understand that reasonable adjustments or special considerations may be necessary during assessments in the following cases:
➤ Learners with temporary disabilities, medical conditions, or learning needs
➤ Learners who are indisposed during the assessment.
➤  Our aim is to accommodate suitable provisions for reasonable adjustments and special consideration arrangements while ensuring the equity, validity, and reliability of assessments. This ensures that learners receive recognition for their achievements

This Appeals Policy & Procedure is designed to provide a fair and transparent process for learners who want to challenge an assessment decision.
➤  Our assessment criteria are available to all learners and serve as the basis for evaluating their performance.
➤ Prior to the assessment, all learners receive comprehensive written and verbal instructions, assessment criteria, and assistance to ensure they are well-prepared.
➤ Competent assessors, who have received appropriate training, conduct assessments for all learners.
If a learner disagrees with an assessment decision, they have the right to appeal by following the guidelines outlined in this Assessment Appeals Procedure.

We uphold a zero-tolerance policy on plagiarism and require all assessment work to be based on original ideas. Any instances of plagiarism will result in disciplinary action and appropriate measures will be taken. It is mandatory to properly attribute and acknowledge all sources in accordance with the rules and regulations set forth by the IFSI.